Privacy Policy

At the National Skills Academy for Financial Services, we are committed to protecting your privacy. This privacy policy describes how and why the National Skills Academy for Financial Services obtains, stores and processes data which can identify you.

The National Skills Academy for Financial Services has notified its details to the UK Data Protection Registry under the Data Protection Act 1998.

The National Skills Academy for Financial Services is registered with the Information Commissioner’s Office, the registration number is Z1596465.

Further information can be found in the National Skills Academy’s Data Protection Policy.

Personal information

As part of the website’s sign up process, we ask you to provide your name and email address. Any information you provide through the website will be retained by the National Skills Academy for Financial Services on a database and will only be used for the following purposes:

  • Monitoring: we gather general information about the use of our website, such as which pages users visit most often and which resources are of most interest. We may use this information to make improvements to our website and ensure we provide the best service for users.
  • Evaluation purposes: at times, we want to hear users’ views on the Life Money Action! resources and any improvements they might suggest. We will do this in one of two ways:
    • By asking you to complete a survey on the website to give us your feedback on your experience of using the website’s resources
    • Unless you opted out of being contacted when you signed up to the site, we may get in touch to ask if you would like to provide feedback on your experience of using the website and its resources

As part of the feedback process, we may ask you to provide some personal details, such as your name, age, or email address as well as some questions about your circumstances. This is so that we can contact you for further research and to help us understand the demographic of the users of our site. You are not required to complete feedback surveys or provide feedback in any other way.

If you do provide feedback, the data you supply will be retained by the National Skills Academy for Financial Services on a database for internal monitoring purposes and shared with our evaluation agency, funders and other interested parties for the purpose of reporting on the profile of users of the site and evaluating feedback on use of the site and resources. Any data shared with other organisations would be anonymous, and would not involve the sharing of personal information.

  • To respond to any queries you have submitted through this website: we collect your name and e-mail address when you submit a query via this website and keep records of any correspondence when you contact us. In the event that you correspond with us, we may use your personal information to reply to you. To respond to any queries you have submitted through this website: we collect your name and e-mail address when you submit a query via this website and keep records of any correspondence when you contact us. In the event that you correspond with us, we may use your personal information to reply to you.
  • To provide you with information which may be of interest or relevance to your circumstances such as new resources on our site or details of our fully funded courses, unless you have said you would not like us to contact you for this reason.
  • To ask for your feedback on your experience of using our site, unless you have said you would not like us to contact you for this reason.

We will not disclose or sell your contact information to any third parties.

By using this website and submitting your information to us, you agree to us using your personal information in accordance with these terms and conditions. We will not use your personal information for any other purposes.

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. If you wish to exercise this right please email lifemoneyaction@nsafs.co.uk

This privacy policy only applies to the Life Money Action! website. The Life Money Action! website may include links to websites run by other organisations. The National Skills Academy for Financial Services is not responsible for the privacy practices of these other websites.

Cookies Policy

Google analytics

Like many websites, we use Google Analytics, a web analytics service provided by Google, Inc. This tells us which pages you view within our site, how you arrived at our site and some basic information about your computer. All this information is anonymous. So we don’t know who you are; just that somebody visited our site. We use this information to help make the site better.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using lifemoneyaction.nsafs.co.uk  you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on the cookie set by Google Analytics, including information on how to opt out, please go to: http://www.google.com/intl/en/privacypolicy.html

Sign up and sign in

Our sign up and sign in system uses cookies to authenticate you on the site. Without cookies enabled, you will not be able to log in.

This website will not:

  • Share the pages you visit with social networks like Facebook
  • Send information to other websites so that advertising is more relevant to you.

If you do not agree to the use of cookies as detailed in this policy, please do not use the Life Money Action! website. If you have any questions regarding about this policy please contact lifemoneyaction@nsafs.co.uk.

Disclaimer

The information contained on this website is for general guidance on the subjects discussed only. The information is provided by the National Skills Academy for Financial Services and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to our website or the information or resources contained on our website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will the National Skills Academy for Financial Services be liable to you or anyone else for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from any decision made or action taken in reliance on the information in this Site.

Through this website you are able to link to other websites which are not under the control of The National Skills Academy for Financial Services. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The National Skills Academy for Financial Services takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control or any virus and/or malware that may be downloaded from our website. It is always wise for you to run an up-to-date anti-virus programme on all material downloaded from the internet.

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